Our Policies

Cancellation Policy

Our cancellation policy during peak and fringe season is 45 DAYS prior to your scheduled ARRIVAL DATE regardless of circumstance. This policy will be strictly applied to ALL reservations.
 
To confirm a reservation you must acknowledgement and agree to Ocean Mist Cottages Cancellation Policy along with providing the 25% deposit of the total cost plus tax of reservation. These two things must be completed within 48 hrs of the booking request or the reservation will not be held and it is not deemed confirmed.
Should you need to cancel your reservation at Ocean Mist Cottages, your cancellation notice must be made in writing – either by email, fax,mail or FB Messenger and acknowledged by Ocean Mist Cottages.
For all cancellations received more than 45 days prior to your scheduled arrival date and after the 25% deposit has been made, an administrative fee will be forfeited from the 25% Reservation Deposit.
  • PEAK SEASON ADMINISTRATION FEE: $200.00 for each week of the Reservation
  • FRINGE SEASON ADMINISTRATION FEE: $150.00 for each week of the Reservation
  • OFF SEASON ADMINISTRATION FEE: $100.00 for each week of the Reservation
For all cancellations received less than 45 days prior to your arrival date, 100% of the total remaining reservation fee is required.
Ocean Mist Cottages will make every effort to rebook the cottage, however we cannot guarantee rebooking.  No-shows, late arrival and early departures are all non-refundable. Ocean Mist Cottages suggests that you purchase trip cancellation insurance which may cover you for specific unforeseen reasons that may cause you to cancel your trip. The most common reasons for cancellation within the 45 day period may include but are not limited to:
  • becoming unexpectedly ill or injured
  • hospitalization or death of a travelling or non-traveling family member
  • various weather or common carrier/transportation related issues
  • unforeseen natural disasters at home or the destination
  • legal obligation, such as being called for jury duty or to appear as a witness in court
  • work related reasons
We certainly understand that circumstances arise that may require cancellation of your reservation, however we appreciate that you understand that Ocean Mist Cottages must strictly adhere to our 45 day cancellation timeline and all associated administrative fees.

Check in / Check out

The reservation period, unless otherwise stated, is either from a Saturday-to-Saturday or a Sunday-to-Sunday. Check in is after 3 pm & Check out is no later than 11 am on the day of departure.

Please note: We cannot provide late check out times during Fringe and Peak Seasons due to a high occupancy and required change over time for each cottage.

Reservation Deposit

A reservation deposit of 25% is required to secure your booking. Your booking is not confirmed until this deposit has been received.

Final Payment

The balance of the reservation is due upon arrival.

Last Minute Reservations

Full payment by MasterCard, Visa or e-mail transfer is required at the time of booking for reservations made within 7 days of arrival which is non-refundable.

Taxes

Nova Scotia Tax is 15% in addition to the established rate.

Method of Payment

Payment can be made by MasterCard, Visa or e-mail transfer.

Damage Fees

Guests are responsible for extraordinary cleaning charges, damage resulting from negligence or willful or wanton conduct or damage by a pet (in those units that allow dogs). No smoking is permitted in the cottages and a $300 fee will be applied if this occurs.